Skip to main content
NY · State

Medical Bills & Health Insurance Help in New York

Whether you are staring at a hospital bill, an EOB you cannot read, or a denial letter, this page collects what is specific to New York — NY State of Health, New York's own marketplace, NY Medicaid, and the state rules that shape charity care and appeals — alongside our free tools.

Coverage and enrollment in New York

Marketplace

NY State of Health

New York runs its own ACA marketplace instead of HealthCare.gov. Premium tax credits and cost-sharing reductions are available to residents who qualify.

Open enrollment: Nov 16, 2025 – Jan 31, 2026

Visit NY State of Health
Medicaid & Medicare help

NY Medicaid

1-800-541-2831

Free Medicare counseling (SHIP): 1-800-701-0501

NY Medicaid website
Bill protection rules

New York Hospital Financial Assistance Law and Surprise Bill Law

Free care is commonly available up to about 300% of the federal poverty level, with sliding-scale discounts up to roughly 500%. Denial appeals are often due within 45 days.

Citation you can quote in a letter: N.Y. Pub. Health Law §2807-k

Free help and complaint channels in New York

Tools you can use on a New York bill

Not sure where to start?

Answer three short questions and we will point you to the right step for your situation in New York.

The Murray Standard Navigator

Your Trusted Guide Through Healthcare.

Helping individuals and families navigate healthcare with clarity, confidence, education, and compassion through innovative AI-powered technology.


© 2026 The Murray Standard Navigator. All Rights Reserved.