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Medical Bills & Health Insurance Help in New York

Whether you are staring at a hospital bill, an EOB you cannot read, or a denial letter, this page collects what is specific to New York — NY State of Health, New York's own marketplace, NY Medicaid, and the state rules that shape charity care and appeals — alongside our free tools.

Coverage and enrollment in New York

Marketplace

NY State of Health

New York runs its own ACA marketplace instead of HealthCare.gov. Premium tax credits and cost-sharing reductions are available to residents who qualify.

Open enrollment: Nov 16, 2025 – Jan 31, 2026

Visit NY State of Health
Medicaid & Medicare help

NY Medicaid

1-800-541-2831

Free Medicare counseling (SHIP): 1-800-701-0501

NY Medicaid website
Bill protection rules

New York Hospital Financial Assistance Law and Surprise Bill Law

Free care is commonly available up to about 300% of the federal poverty level, with sliding-scale discounts up to roughly 500%. Denial appeals are often due within 45 days.

Citation you can quote in a letter: N.Y. Pub. Health Law §2807-k

Free help and complaint channels in New York

Tools you can use on a New York bill

Not sure where to start?

Answer three short questions and we will point you to the right step for your situation in New York.