Privacy Policy

1. Who We Are

The Murray Standard Navigator is operated by Arthur Murray. For the personal data we collect about you in connection with the Service, we act as the data controller.

2. Information We Collect

We may collect the following categories of personal data:

• Account information (e.g. email address, login credentials)
• Support communications you send to us
• Usage and telemetry data (e.g. pages viewed, features used)
• Device and technical information (e.g. browser, IP address)

Conversations with our AI tools are processed to generate a response and are not retained for training. We encourage you to avoid sharing sensitive personal or health details.

3. How and Why We Use Your Data

• To create and manage your account (contract performance)
• To provide and improve the Service (legitimate interests)
• To respond to support requests (contract performance / legitimate interests)
• To prevent fraud and secure the Service (legitimate interests)
• To comply with legal obligations

4. PHI / HIPAA

We are not a HIPAA covered entity and do not intend to collect protected health information (PHI). Please do not include identifying medical information in your inputs.

5. Who We Share Data With

• Service providers and subprocessors that help us operate the Service (e.g. hosting, database, analytics, support tooling, AI model providers)
• Our payment processor, Stripe, for payment processing, subscription billing, and invoicing
• Professional advisers (e.g. legal, accounting) where necessary
• Authorities where required by law

We do not sell your personal data.

6. Data Retention

We keep personal data only as long as needed for the purposes above or as required by law. When no longer needed, data is deleted or anonymised.

7. Security

We use appropriate technical and organisational measures to protect personal data, including encryption in transit and access controls. No method of transmission or storage is 100% secure.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, to object or withdraw consent, and to data portability. You may also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, contact us through our support channels.

9. Cookies

We use essential cookies to operate the Service (e.g. authentication). If we use analytics cookies in the future, we will update this notice and provide controls where required.

10. Changes to This Notice

We may update this Privacy Notice from time to time. Material changes will be reflected by updating the "Last updated" date above.