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HI · State

Medical Bills & Health Insurance Help in Hawaii

Whether you are staring at a hospital bill, an EOB you cannot read, or a denial letter, this page collects what is specific to Hawaii — HealthCare.gov, the federal marketplace Hawaii uses, Med-QUEST, and the state rules that shape charity care and appeals — alongside our free tools.

Coverage and enrollment in Hawaii

Marketplace

HealthCare.gov

Hawaii uses HealthCare.gov, the federal ACA marketplace. Premium tax credits and cost-sharing reductions are available to residents who qualify.

Open enrollment: Nov 1, 2025 – Jan 15, 2026

Visit HealthCare.gov
Medicaid & Medicare help

Med-QUEST

1-800-316-8005

Free Medicare counseling (SHIP): 1-888-875-9229

Med-QUEST website
Bill protection rules

Hawaii has no dedicated patient-billing statute in our registry, so the federal baseline applies: non-profit hospitals must offer financial assistance under IRS §501(r) (26 U.S.C. §501(r)), and the federal No Surprises Act limits most surprise out-of-network bills. Ask the hospital for its written financial assistance policy — they are required to have one.

Tools you can use on a Hawaii bill

Not sure where to start?

Answer three short questions and we will point you to the right step for your situation in Hawaii.