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Big problem

Your EOB is not your bill.

An EOB and a bill side by side being compared with a magnifying glass.

What's the difference?

Your insurance sends an Explanation of Benefits (EOB). It shows what they paid. Your provider sends the bill. They should match.

What to do next

  1. 1Find the EOB
  2. 2Compare it with the bill
  3. 3Check what insurance says you owe
  4. 4Contact the right department if something doesn't match
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